Track: Industry 4.0
The steep increase in the global tank container fleet, pushes for a precision engineering management of terminals of ISO tank containers on a local and worldwide scale. An ISO tank is a container that is built to the ISO (International Organization for Standardization) stands and designed to carry hazardous and non-hazardous bulk liquids. ISO tanks offer a safe, reliable, and cost-effective transportation package for moving bulk liquids around the world. Several companies are joined to properly transport raw materials and products around the globe, including logistics and supply chain providers as rail carriers, motor carriers, terminal operators, cleaning, and repair facilities, manufactures, brokers, etc. In this paper, we investigate the challenges faced by one of these ISO tank value chain organizations - the depot service providers - in order to find opportunities for improved processes with the support of Industry 4.0 technologies. Inside the depot service facility, such novel capabilities may create an augmented information-driven environment for an optimal operation, thus enabling decision-makers to take actions based on real data provided by daily status updates that will minimize accessorial charges and other expenses instead of human-oriented based decisions and executions.