This review synthesizes research on "Integrating artificial intelligence (AI) Chatbots and Web Content in Teaching and Learning: Technical Implementation, Pedagogical Impact, and Practical Strategies. Explore Barriers, Opportunities, and Strategies in depth." to address fragmented understanding of AI chatbot deployment in education. The review aimed to evaluate technical architectures, assess pedagogical outcomes, identify ethical and institutional barriers, compare implementation strategies, and explore opportunities for personalised learning. A systematic analysis of 44 studies spanning higher education and Science Technology Engineering and Mathematics (STEM) contexts, employing diverse methodologies including experimental designs and systematic reviews, was conducted. Findings reveal that advanced integration approaches, notably Retrieval Augmented Generation combined with Learning Management Systems, enhance contextual accuracy and scalability but face technical complexity and limited large-scale validation. Pedagogically, AI chatbots improve engagement, motivation, and learner autonomy, though evidence is constrained by short-term studies and uneven disciplinary impact. Ethical challenges such as academic integrity, data privacy, and algorithmic bias persist with insufficient institutional safeguards. Implementation success depends on embedding chatbots within existing platforms, iterative development, and educator facilitation, yet adoption is hindered by infrastructure, training deficits, and equity concerns. Opportunities exist to advance self-regulated learning and personalised feedback through adaptive, emotion-aware chatbots, though metacognitive support and multimodal interaction remain underdeveloped. These findings underscore the need for comprehensive frameworks integrating technical, pedagogical, and ethical dimensions to guide scalable, responsible AI chatbot adoption in diverse educational settings.
Keywords
Artificial intelligence chatbot, Web-based learning, Teaching and Learning, AI technologies in classrooms