The rapid acceleration of digital transformation has fundamentally reshaped everyday work practices and leadership requirements across organizations. Digital technologies enable increased flexibility, efficiency, and new forms of collaboration, thereby influencing both organizational performance and employee experience. As a result, leadership competencies must adapt to the demands of the digital workplace. This paper examines how key outcomes of digital work environments are perceived from a dual perspective of managers and employees. The study primarily applied a quantitative online survey, complemented by qualitative expert interviews for contextual understanding. Empirical data were collected from managers and employees working in digitally influenced organizational settings with the quantitative survey data analyzed comparatively to identify similarities and differences in perceptions. The findings show that digital work arrangements are broadly perceived as beneficial across hierarchical levels. Both managers and employees report increased flexibility and improved work efficiency. However, descriptive differences emerge regarding overall satisfaction, with managers indicating a stronger increase in satisfaction than employees. These descriptive tendencies suggest that digital transformation may be perceived differently depending on organizational role. The study contributes to digital leadership research by highlighting the importance of aligning performance-related benefits with sustainable employee experience in digitally transformed work environments.
Keywords
Leadership, Digital Transformation, Digitalization, Organizational Performance, Employee Well-being