In developing countries, access to emergency medical transport remains a critical issue. Patients often have to suffer from price bargaining and fraud. Sometimes they even have to face delays which can take their lives. In this paper we came up with a solution to solve these medical transport issues. Our approach focuses on creating a platform that links patients in urgent need with nearby and available ambulance drivers, bridging a gap that often costs lives. Our app, MediRide, comes with an AI-powered ambulance booking system which is available through both web and mobile platforms, designed to bridge the gap between patients in crisis and idle ambulance drivers. The platform ensures fair pricing, real-time tracking, secure online transactions and SOS-based emergency activation. Unique features such as online bidding, driver-patient matching and event-based standby coverage optimize ambulance utilization and reduce emergency response time. As MediRide bridges the gap between patients in crisis and idle ambulance drivers, it empowers ambulance drivers with steady income and operational efficiency. This paper explores the design, functionality and social impact of MediRide, along with preliminary feedback from drivers collected through field research. Our goal is to help people in need.
Track: Entrepreneurship and Innovation
Published in: 8th IEOM Bangladesh International Conference on Industrial Engineering and Operations Management, Dhaka, Bangladesh
Publisher: IEOM Society International
Date of Conference: December 20
-21
, 2025
ISBN: 979-8-3507-4441-5
ISSN/E-ISSN: 2169-8767