ABSTRACT
This poster explores the transformative impact of wearable electronic devices on the efficiency, quality, and personalized delivery of services within both general service industries and specialized healthcare operations. We investigate the diverse applications, ranging from real-time biometric monitoring for patient care to enhanced operational efficiency in logistics and field services. The challenges of data privacy, integration with existing systems, and user acceptance are also considered. Through a review of current literature and emerging technologies, this presentation highlights how wearables are redefining operational paradigms. offering unparalleled opportunities for proactive intervention, improved decision-making, and superior customer/patient experiences.