One definition of workplace bullying is “the repeated less favourable treatment of a person by another or others in the workplace, which may be considered unreasonable and inappropriate workplace practice. It includes behaviour that intimidates, offends, degrades or humiliates a worker”. Bullies usually utilize power attributed to their status, skills or position in the workplace, and both men and women can be the targets and/or the perpetrators. Workplace bullying can occur between a worker and a manager or supervisor, or between co-workers.
Bullying behaviour can range from very obvious verbal or physical assault to very subtle psychological abuse. This behaviour may include: physical or verbal abuse, yelling, screaming or offensive language, excluding or isolating employees, psychological harassment, intimidation, assigning meaningless tasks unrelated to the job, giving employees impossible jobs, deliberately changed work rosters to inconvenience particular employees undermining work performance by deliberately withholding information vital for effective work performance. There are a range of psychological and physical illnesses and injuries that can be caused by exposure to bullying in the workplace, including anxiety disorders, stress, depression and insomnia.
This Case will highlight workplace bullying happening in one of the promising B-School in India and discusses how to erase this menace for creating an effective organization by educating young leaders in Higher Education Institutes like this Promising B-School in India.