Enterprise Resource Planning (ERP) Systems are software integrated systems that bring together all the functional units and their business processes and procedures onto a single database server that serves all the needs of the organization. ERPs are growing and expanding rapidly in higher education institutions. The huge investments and the numerous positive impacts of ERP systems by the HEIs required to be evaluated based on the performance of their application. However, there is no proper and safe integrative model that would assess thoroughly the performance of ERPs in HEIs. Therefore, this study proposes a safety cube theorybased model for ERPs performance assessment in HEIs. The proposed safety cube theory-based model has been built by combining two commonly known models: Balanced scorecard (BSC) and ISO 25010 models with safety cube theory. The model has been built to investigate thoroughly the performance of ERP. The proposed safety cube theory-based model comprises five perspectives (System Quality, stakeholder/Customer, Internal Business Process, Learning & Growth and Financial) which would be used to evaluate any ERP system in higher education institutions. Thus, the outcome of this study is an application of the safety cube theory in the development of a model for standard assessment of ERPs in HEIs.

Enterprise Resource Planning (ERP) Systems are software integrated systems that bring together all the functional units and their business processes and procedures onto a single database server that serves all the needs of the organization. ERPs are growing and expanding rapidly in higher education institutions. The huge investments and the numerous positive impacts of ERP systems by the HEIs required to be evaluated based on the performance of their application. However, there is no proper and safe integrative model that would assess thoroughly the performance of ERPs in HEIs. Therefore, this study proposes a safety cube theory-based framework for ERPs performance assessment in HEIs. The proposed safety cube theory-based model has been built by combining two commonly known models: Balanced scorecard (BSC) and ISO 25010 models with safety cube theory. The framework has been built to investigate thoroughly the performance of ERP. The proposed safety cube theory-based framework comprises five perspectives (System Quality, stakeholder/Customer, Internal Business Process, Learning & Growth and Financial) which would be used to evaluate any ERP system in higher education institutions. Thus, the outcome of this study is an application of the safety cube theory in the development of a framework for standard assessment of ERPs in HEIs.