Computerized Provider Order Entry (CPOE) systems are vital in healthcare but often lead to alert fatigue due to excessive notifications. This research presents an adaptive alert management strategy using a fluid optimization model to dynamically adjust alert thresholds based on pharmacists' cognitive capacity. By tailoring alert presentation to reduce non-critical notifications, the approach aims to balance the trade-off between minimizing alert fatigue and maximizing patient safety. This strategy leverages real-world hospital data to refine decision thresholds, reducing the alert burden while maintaining clinical relevance. The findings offer a pathway to more efficient, effective, and sustainable alert management in healthcare systems, improving workflow and decision support.
Published in: 15th Annual International Conference on Industrial Engineering and Operations Management, Singapore, Singapore
Publisher: IEOM Society International
Date of Conference: February 18
-20
, 2025
ISBN: 979-8-3507-4444-6
ISSN/E-ISSN: 2169-8767