Freight transport is one of the most significant activities in the Peruvian economy. This project focuses on optimizing logistics operations using industrial engineering tools to reduce truck dwell time within facilities and enhance workers' occupational safety. The proposed model was based on the application of SLP (Systematic Layout Planning) to ensure the proper layout of the company's areas, reducing distances and improving workflow. Appropriate machinery and equipment were also implemented for the loading and transportation processes to reduce variability by standardizing activities. Finally, an ergonomic analysis using the NIOSH method was conducted, allowing the identification and mitigation of risks associated with manual handling of goods. Simulations using Arena and Ergosoft Pro software validated the model, achieving a reduction in truck dwell time from 7.55 hours to 5.01 hours on average. Additionally, the risk level decreased by 69.38% from 5.78 (very important risk) to 1.77 (medium risk). These improvements, in addition to productivity, allowed the company to position itself with a competitive advantage in terms of operational efficiency.