Healthcare Systems

Unraveling the Interplay between the Patient Satisfaction Survey and Hospital Performance Metrics

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Chamila Dissanayake Pennsylvania State University
DP
Dinesh Pai Penn State Harrisburg
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Published in 2nd Australian International Conference on Industrial Engineering and Operations Management, Melbourne, Australia
Publisher IEOM Society International
Date of Conferences November 14–16, 2023
DOI 10.46254/AU02.20230235
ISBN 979-8-3507-1732-7
ISSN/E-ISSN 2169-8767