The purpose of this paper is to create a conceptual model that, based on the previous studies, links authentic leadership, employee engagement, and organizational innovation in the telecommunication sector in Malaysia, as well as to explain how employees engage and influence organizational innovation. The findings of the research help the Malaysian telecommunications sector as well as academicians. By embracing the conceptual model, the telecommunications industry may reap the advantages of innovative and engaged employees by deepening knowledge of the mediating role of employee engagement in the relationship between authentic leadership and organizational innovation. In addition, the research supports theory development.