In this research we want to searching the factor in the knowledge management strategy that is suitable and can be used in MRO industry. This research is focusing on searching the most important factor in knowledge management that can increase employee capability. Often we find out in organization that they did not have a good knowledge management system, the effect of that is there’s a huge possibility of losing knowledge when the employee gone. The research will try to answer question “what a criteria for a knowledge management system to be considered good for increasing employee capability”. Our research method will be using literature study about knowledge management criteria, and using structural model to knew which part of knowledge management that can increase employee capability. The result of this research that, we can identify a good criteria for knowledge management for a company that works in MRO industry, that can also increase their employee capability.
Synthesis of Criteria for Knowledge Management Strategy in an Aircraft Maintenance Company to Increase the Employee Capability
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