Retailers face a series of problems due to the increase in electronic competition and the change in consumer habits caused by the global situation. Given this, a possible solution is the application of Lean tools, methodologies, and initiatives which also allow for generating competitive advantages in retail businesses. Therefore, this document aims to carry out a Systematic Literature Review, considering 32 articles selected from the Scopus and Web of Science, focused on the application of Lean methodologies and tools in the retail sector. The results of the research show agreement with previous articles and lead to the conclusion that the use of Lean tools in the retail sector is possible and recommendable since it brings various benefits to companies.
Track: Undergraduate Student Paper Competition
Published in: 4th South American International Conference on Industrial Engineering and Operations Management, Lima, Peru
Publisher: IEOM Society International
Date of Conference: May 9
-11
, 2023
ISBN: 979-8-3507-0545-4
ISSN/E-ISSN: 2169-8767