This research proposes a multi-criteria decision-making (MCDM) framework to investigate the impact of supply chain capabilities toward turnaround performance. In this study, supply chain capabilities are determined by internal supply chain capabilities, supply chain integration and supply chain collaboration. A Japanese car manufacturer in Thailand used as a case study. Data collection was conducted by in-dept interview with six qualified experts focusing on relevant supply chain activities between Tier-one suppliers and the case company. CRITIC method is deployed to compute the relative importance weights of supplier chain capabilities. Thereafter, CoCoSo approach is used to rank the turnaround performances. The findings in this study helps the scholars and practitioners in logistics field better understand the relationship between supply chain capabilities and turnaround performance.
Applying MCDM Approach to Investigate the Impact of Supply Chain Capabilities Factors toward Turnaround Performance: A Case Study in Japanese Car Manufacturer in Thailand
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