The benefits and application potentials of artificial intelligence in controlling are widely known. Contrary to expectations, an in-depth interview study of Austrian industrial companies shows that the use of AI in controlling is only just beginning. In order to make controllers fit in this area, in-depth knowledge channels are required. In addition, several other aspects need to be considered for implementation. This paper presents the results of a qualitative pilot study from Austria on the use of artificial intelligence in the controlling departments of Austrian industrial companies.
Application Potentials and Knowledge Acquisition: Artificial Intelligence in Industrial Companies' Controlling Departments
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