ABSTRACT

The logistic sector which is engaged in services business relies heavily on its human resources to compete with their competitors. This requires employees who are high-performing, disciplined, and also have a good work skill. In order to compete in business world, company must pay attention to their employee’s development. After recruit and develop a high-performance employee, the company must also pay attention to the work environment and also consider bonus for remuneration to increase their loyalty and satisfaction. This study is to analyze the impact of employee training, work environment, incentives, and work disciplines on employee’s job performance during Covid 19 pandemic through job satisfaction as a mediating role. This study is descriptive research with quantitative method. The sampling technique uses non-probability sampling with purposive sampling method by distributing questionnaires to 187 employees in logistic companies in West Jakarta. The data were analyzed by using Structural Equation Modeling (SEM) approach based on Partial Least Square (PLS) at 95% confidence level. The result is incentives variable has positive and significant influence on job performance and job satisfaction, meanwhile other variables don’t have any significant influence. Therefore, incentives found to be an effective way to improve employee’s job satisfaction and job performances on logistic companies in Jakarta.

Keywords

Employee, Performance, Training, Satisfaction, Incentives