The pandemic has an impact on all aspects of human life and activities, including learning activities. Student learning activities that should be carried out at school are forced to be done online because of regulations that limit activities outside the home which require students and teachers to carry out online learning activities. On the other hand, today's students are Generation Z who have unique characteristics that require different learning patterns from the previous generation so that online learning methods are needed that suit their needs. Adaptive learning is a teaching and learning process that is made according to the needs of students through appropriate learning resources and quick feedback and direction between teachers and students. The purpose of this research is to build an adaptive learning model to support the learning process of students and teachers during a pandemic. The research method uses a qualitative approach through literature study and observation to find out the unique character of Generation Z and relate it to their learning needs. Literature review is also used to identify alternative solutions so that the learning process for Generation Z in the pandemic era can run effectively.