Malaysia is made up of approximately 62.57% or 5, 580,000 English speakers (EF Index, 2015). Being ex-British colony, English has become the second language, and it is most required for almost every individual and corporation. This language proficiency requirement has hence steered businesses to place primary importance on necessitating a strong grasp of the language among their employees through recruitment and selection or via retraining programmes. However, literature gleaned indicates that many English communication skills programmes are conducted without prior needs analysis of the communication skills. Thus, this study plans to first, identify the lacks, needs and wants of employees through survey method. Second, it intends to deliberate the appropriate training programmes needed to improve their communication skills. Finally, this study wishes to offer recommendations for Malaysian businesses in relation to the objectives above.