Parking facilities are essential infrastructure needs in the transportation system that can support activities to reach a specific area to be efficient and create orderly, safe, and comfortable conditions. Parking is often a problem in the transportation system, both in big cities and developing cities that always face parking problems. To determine parking facilities at a location, it is necessary to have a good standard of parking needed so that the parking space provided can accommodate vehicles that are parked according to their purpose. This paper will discuss road performance and parking characteristics in the office area of the south quarter. The research method was carried out by surveying the parking area before the Covid-19 pandemic, during large-scale social restrictions, and after the new normal and calculating the roads' level of service. Data were collected from the south quarter office area and TB Simatupang street. The results showed a decrease in parking volume up to 66,22% when large-scale social restrictions then increased 41,71% after implementing new-normal and for the performance of roads after the new normal service levels A, B for weekends C, D for weekdays. This paper answers that the Covid-19 pandemic affects parking characteristics and road performance.