Quality Control

Quality Improvement with the DMAIC Approach Using the Implementation of the Benchmarking and KPI Methods

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HK
Hibarkah Kurnia Universitas Mercu Buana
CJ
Choesnul Jaqin Universitas Mercu Buana
HP
Humiras Hardi Purba Universitas Mercu Buana
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Published in 2nd Asia Pacific International Conference on Industrial Engineering and Operations Management, Surakarta, Indonesia
Publisher IEOM Society International
Date of Conferences September 13–16, 2021
ISBN 978-1-7923-6129-6
ISSN/E-ISSN 2169-8767