Fuel stations are one of the places where workplace hazards meets members of the community. In an event of accident, flammable substances stored at fuel stations might cause harm not only to workers, but also to consumers being present at that time. Statistical data on fuel station fires in the United States shows most of the cases, over half of them, were vehicle fires, which causes civilian injury and even death. Moreover, previous researches has found that human factor as being one of the contributing factors to accidents at fuel stations. Therefore, behavior of both fuel station workers and consumers need to be controlled so it does not jeopardize safety. In order to provide a suitable intervention program, it is critical to pinpoint specific behaviors that can potentially lead to accidents. This study aims to identify at-risk behaviors of consumers at a fuel station. The methods used for administering this research starts by conducting reviews on literatures and examining previous accident reports. Furthermore, collected information from literature are strengthened by in depth interviews with selected personnel from fuel station management and workers. Key persons are selected carefully to ensure valid results. The outcome of the investigation reveals several behaviors that are unsafe for the fuel stations. These behaviors includes filling petrol to a non-standard container, modification of vehicle fuel tanks and reckless driving. Findings from this research will be a starting point for further exploration, such as resolving the antecedents and consequences of each behavior. Only then will we be able to discover the root cause and plan intervention programs to rectify the behaviors and make fuel stations a safer place for the community.