Cultural change is the word that most deserves to be pinned in 2020 until now. It is not only happening in the world. It also happens in Indonesia. The work culture that usually works from the office is now changing to working from home. This cultural change has a positive impact and has a negative impact, both physically and mentally, due to behavior during online meetings. The survey results on office work, both in the world of education and other general office jobs, show that 90% of workers use laptops/computers and smartphones in conducting online meetings. The purpose of this study is to identify the behavior of workers when attending online meetings. In this study, the authors measure the level of physical muscle complaints (MSD and visual fatigue), mental (stress) and provide recommendations to minimize the negative impacts that occur. Data collection is done by conducting an online survey of workers who work as office workers, teachers, and lecturers spread from several workplaces throughout Indonesia,
totaling 124 people with a composition of 48 women and 76 men. As many as 80% of people spend more time working at home than working in the office. Measurement MSD was measured using the Nordic Body Map method, while visual fatigue was evaluated referring to the symptoms presented in previous studies. The survey results showed that most MSD complaints occurred in the upper neck (72.58%) and waist (68.55%). A total of 63.2% of workers experienced visual fatigue, with the majority of the symptoms being dry eyes (54.03%) and itchy eyes (53.23%). In addition, employees also experienced mental complaints, with moderate stress levels of 66.1% and 9.7% for high stress.
Keywords: Online, MSD, Visual Fatigue, Stress