Background: The availability of information technology can support performance achievement. On the other hand, the information available in abundance can reduce the focus of research. Dependence on information technology raises its own anxiety for lecturers, including access to knowledge which is used as a reference for research development.
Research objective: to analyze the effect of Job Resources Demand (JD-R) on Job performance (JP) through Work engagement (WE) moderated by Computer-Related Technostress (CRT) on lecturers at the Higher Education Services Institution (LLDIKTI) 4, West Java and Banten.
Methods: using a verification survey of 400 lecturers who were taken at random.
Results: work engagement requires the support of work resources and personal resources. The variety of skills regarding the application used for research and learning opportunities is an important aspect that encourages work engagement. Endurance in facing research constraints and self-efficacy are personal resources that determine work engagement. Computer-Related Technostress reduces endurance as a personal resource but does not significantly reduce self-efficacy and increases the function of skills as a driver of WE. The need for problem solving by introducing heutagogy as an initiative to deal with technological complexity and overloaded information that causes stress
Conclusion: Job Resources Demand has an influence on Job performance and Work engagement which is moderated by Computer-Related Technostress.
Theoretical implications: The need to explore factors that become resources to strengthen WE and the performance of the availability of information technology and reduce stress through increasing ICT literacy.
Practical implication: optimizing the position of information technology to support work with an independent learning process (heutagogy)
Originality: The results of the study serve as a conceptual framework for the development of theories on the dark side of information technology in understanding the meaning of technology and humanity in the workplace.