The talk is on installation and operationalizing automatic water vending machines (AWVMs or Water ATMs) in the railway stations on behalf of the Indian Railways (IR). Sensing the need for drinking water for railway commuters and encouraged by evolving technologies, IRCTC conceptualized water ATMs in 2007. Water ATMs are automatic water dispensing units that can provide cold and normal mineral water in different quantities and packaging on a pay per usage basis. The project was planned as a public-private partnership. We analyse the challenges and recommend few policy directions to overcome the same.
Track: Service Systems and Management
Published in: 1st African International Conference on Industrial Engineering and Operations Management, Johannesburg, South Africa
Publisher: IEOM Society International
Date of Conference: October 30
-1
, 2018
ISBN: 978-1-5323-5947-7
ISSN/E-ISSN: 2169-8767