While technology is evolving to be more patient oriented to provide a better care for them. How the e-Health works from process view is a bit uncertainty about how. Many security questions need to be solved before using an e-Health as a tool for a wide range of people. There is also a one about e-Health itself. Field of e-Health is gaining more and more attention considering we are going through industry revolution 4.0. Research provides process perspective on this issue including a risk analysis together with structured process map from patient/user to his social worker for example doctor, nurse or other medical personnel. This model should serve as a basic template for better understanding and easier implementing an e-Health almost anywhere.