As our technology evolves to be more patient oriented there is a bit of uncertainty about how the e-Health works from process view. While there are many security questions that needs to be solved before using an e-Health as a tool for a wide range of people, there is also a one about e-health itself. Field of e-Health is gaining more and more attention considering we are going through industry revolution 4.0. Our research provides process perspective on this issue including a risk analysis together with structured process map from patient/user to his social worker either doctor, nurse or other medical personnel. This model should serve as a basic template for better understanding and easier implementing an e-health almost anywhere.
Track: Information Technology and Information Systems
Published in: 3rd European International Conference on Industrial Engineering and Operations Management, Pilsen, Czech Republic
Publisher: IEOM Society International
Date of Conference: July 23
-26
, 2019
ISBN: 978-1-5323-5949-1
ISSN/E-ISSN: 2169-8767