The world we live in today evolves at a tremendous and rapid pace where everyday life and daily operations be it business wise or personal has moved away from the era of physically doing things. The introduction of digital and fast changing technology has taken over the 21st century. This calls for continuous movement with changes by government, industry and society if competitive participation at global level is to take place. The purpose of this study was to examine the impact of the introduction of the 4^th Industrial Revolution and the impact that it has on the operations management part in the field of banking in South African. A combination of both quantitative and qualitative research methods were employed by the researcher to conduct the study. The results from the respondents indicated that the implementation of Industry 4.0 in the South African banking industry presents a significant impact on the industry. The results also revealed that the people most affected by the revolution were anxious about the future and general job security, given some retrenchments over the past few years in the industry.