The Philippines is one of the Asian countries most vulnerable to natural disasters according to Climate Change Vulnerability Index and has been under the Pacific Typhoon Belt due to its location. As a result, the Philippines is highly vulnerable to typhoons and flooding. Tarlac, a province in the Philippines, is a frequently flooded location due to its geographic features. With this, this study aimed to assess the service quality of La Paz Tarlac LGU's disaster response by analyzing the underlying factors that explain the correlational pattern between a set of measured variables using SPSS software. The researchers evaluated this by getting the points of view of both LGU employees and residents of the area. Through Analytic Hierarchy Process (AHP), the complex information in multi-criterion decision-making was dealt with. As a result, the alternative solutions with the most significant weight among others for each criterion are as follows: “Standard Operating Procedure on Disaster Management,” “Drill and Trainings,” and “New and Improved Disaster Reduction Technologies,” respectively. By clustering variables, factor 1 is linked with the Efficiency of LGU’s Disaster Response. The second aspect relates to the Readiness of LGU Personnel for Disaster Operations. Factor 3 is connected with Effective Disaster Plan Dissemination.