The country of Indonesia is currently facing shocks and challenges that are not easily faced with the COVID-19 pandemic, including Indragiri Hilir Regency. The implementation of good governance by local governments is carried out with the steps and decisions to be taken and implemented in accordance with the rules and instructions of the central government in order to suppress the positive number of COVID-19. The purpose of this research is to describe the performance of civil servants in Indragiri Hilir City. Method of this research is  descriptive qualitative. Population of this research consists of 24 civil servants in Indragiri Hilir City and all civil servants are made as the research sample. Data of this research are collected by the field research (questionnaires, interviews and observations) to find out primary data and by the library research to find out secondary data. Data of the questionnaires are analyzed by using the Weight Mean Score formula to calculate the mean score. Secondary data are used to enrich the discussion of the performance of civil servants. Results of this research indicate that the performance of civil servants gets the mean score 3.6 perceived as good. This means that most of the performance of civil servants in Indragiri Hilir City are already good as they carry out their main duties and functions in supporting to achieve the realization of vision, mission, aims and goals of Indragiri Hilir City.