The adoption of e-filing in the midst of the Covid-19 pandemic occupies a crucial position for taxpayers because it makes it easier for taxpayers to fulfill their tax responsibility. This study uses the factors of information quality, system quality, service quality, and collaboration quality to predict taxpayers’ satisfaction and intentions when using e-filing. Taxpayers’ satisfaction and intention will determine the success of e-filing. Based on the above background, this study aims to test the success of using e-filing applications in the midst of the Covid-19 pandemic in terms of e-filing quality. Individual taxpayers who understand the use of e-filing in carrying out their tax obligations are selected to be respondents in this study. Based on empirical data collected through questionnaires to 150 taxpayers, the results of this study indicate that the e-filing system quality and the e-filing services quality partially are factors that affect taxpayers’ satisfaction and intention, which then have an impact on e-filing success. Taxpayers’ satisfaction and intention will increase along with system quality and service quality. The information quality and the collaboration quality still have not succeeded in influencing the taxpayers’ satisfaction and intention to use e-filing.