The supply chain involves all the processes from the purchase order request to the delivery to the final customer, however, there are factors such as the health crisis that make organizations vulnerable if they do not take full advantage of their resources. Also, these changes cause the world to think seriously about the sustainability of manufacturing and services considering the characteristic of resilience which is the ability to overcome difficult circumstances and reverse logistics, which is related to strategic planning. However, they are also considered strategies that allow companies to jointly face market volatility and changes in demand without affecting the organization's economic barriers