The aim of this paper is to identify and prioritize the most important indicators of quality management practices using a multiple-criteria decision making (MCDM) approach. Analytic Hierarchy Process (AHP) is applied as a systematic methodology for constructing the hierarchy structures evaluation the model of study. This paper also utilizes the Hierarchies Consistency Analysis (
Total Quality Management
Hierarchies Consistency Analysis for Quality Performance Assessment: A study of the criterion weights
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