This article reviewed the relationship between emotional intelligence and organizational citizenship behavior. It was revealed that there are inconsistency of the findings in the past studies. This has triggered a need for further exploration on the linkage between emotional intelligence and organizational citizenship behavior. It is suggested that more empirical researches to be conducted in the future to provide a more concrete evidences on the linkage between emotional intelligence and organizational citizenship behavior. The dimensionality of emotional intelligence should be examined in future study to yield empirical evidences on the linkage.
Does Emotional Intelligence Influence Organizational Citizenship Behavior among Engineers? A Conceptual Paper
2 Views
1 Downloads