The study evaluated the impact of the ISO 9001:2008 International Standard on Project Success. Project Success was defined from the viewpoint of the contractor; and Cost, Billing, Profitability, Schedule, Quality, Safety and Environmental performance are measures of project management success. Case study research was conducted in a South African construction firm which evaluated the impact of the ISO 9001:2008 International Standard on two projects within the firm. Data collection was enabled through document review, a survey and performance index calculations. The ISO 9001:2008 clauses that were determined to have the most impact on project success were ISO Clause 4 Quality Management System and ISO Clause 5 Management Responsibility. The case study projects were also deemed successful by the determination of the Project Management Success performance indices, using actual project data.
Quality Control and Quality Management
Impact of the ISO 9001:2008 International Standard on Project Success
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