Business Analysis and Marketing

Advertising, Brand Image, E-Word Mouth and E-ServQual on Buying Decisions: Case of Shopee Products in Indonesia

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JP
John Tampil Purba Universitas Pelita Harapan
SB
Sidik Budiono Universitas Pelita Harapan
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Published in 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey
Publisher IEOM Society International
Date of Conferences March 7–10, 2022
DOI 10.46254/AN12.20220333
ISBN 978-1-7923-6131-9
ISSN/E-ISSN 2169-8767