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Maria Isabel Samson

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University of Santo Tomas

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Analysis Of The Mental Workload Of Inbound Voice Contact Center Agents Under The Hybrid Work Setup In The Philippines

Ral-jean Bongga; Maria Isabel Samson; Alyssa Justine Avanzado; Derick Deo Pedenes & Aaron James Abutar

6th African Industrial Engineering and Operations Management Conference

Publication Year: 2025

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