The Effect of Tangible and Assurance Factors on Patient Loyalty through Patient Satisfaction in the Inpatient Unit of Datu Pancaitana Hospital, Bone Regency

Rosdianah Manshur; Nasruddin Nawawi; Purnomo Purnomo; Ekafadly Jusuf; Jamaluddin Bata Ilyas; Ryryn Suryaman Prana Putra & Saidna Zulfiqar Bin-Tahir

1st Australian International Conference on Industrial Engineering and Operations Management