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Y Nhu Ngoc Hoang

Affiliation

School of International Business and Marketing, University of Economics

Conference Tracks

Service Systems and Service Management
H-Index

1
Publications in IEOM
1
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10
Total Number of IEOM Tracks
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A Critical Innovative Service Quality Measurement in Achieving Customer Satisfaction: A Lesson from Vietnamese Retail Banking Industry

Y Nhu Ngoc Hoang; Ngan Tuyet Truong & Prof Vikas Kumar

4th European International Conference on Industrial Engineering and Operations Management

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