Introduction

Health insurance plays a crucial role in ensuring universal health coverage, particularly for foreign students studying in India. The study compares the satisfaction levels of students at Health Promoting University (HPU) and Other Universities (Non-HPUs) in Pune, India. It examines factors such as including service range, quality of healthcare providers, premium cost, claims process, information accessibility, and accessibility to healthcare facilities.

Aims and Objectives

This research aims to investigate the factors influencing satisfaction levels of health insurance among foreign students in HPU with emphasis on comparing the satisfaction levels of health insurance with Other Universities (Non-HPUs) in Pune, India.

Material and Methods

The study focuses on Health Promoting Universities (HPU) as the primary location, with a comparative analysis of other Universities in Pune, India. A semi-structured Likert scale questionnaire was administered to foreign students in India from both group of universities. Descriptive statistics, t-tests, and Chi-square analysis were used to analyse the data in order to explore satisfaction levels and identify disparities between the two study groups. The sample size for the study was 412.

Results and Conclusion

Results showed comparable overall satisfaction levels between HPU (Mean=32.38±4.885) and Non-HPUs (Mean=32.42±4.885). Significant variations were found across gender (χ²=27.895, p<0.001) and academic disciplines (χ²=17.891, p=0.007). Male students reported higher satisfaction levels than females, while medical science students showed higher satisfaction compared to other disciplines. The study highlights the effectiveness of the HPU framework while identifying areas for improvement in health insurance services for foreign students.

Neha Ahire

Affiliation

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Factors Affecting Satisfaction Levels of Foreign Students Availing Health Insurance - A comparative study of Health Promoting University with Other Universities in Pune, India