Machine Learning-based Customer Churn Prediction and Sentiment Analysis Models for Online Educational Service

PA

Praditya Ajidarma Institut Teknologi Bandung

RA

Ritzke Aisyarah Institut Teknologi Bandung

DI

Dradjad Irianto Institut Teknologi Bandung

Data Analytics and Big Data 2021

2nd Asia Pacific International Conference on Industrial Engineering and Operations Management

Comparison of Three Excellence Models (DP, MBNQA, EFQM) in The Indonesian Context: Literature Study

MB

Merita Bernik TMI, ITB, Bandung

DI

Dradjad Irianto Institut Teknologi Bandung

Total Quality Management (TQM) 2022

3rd Asia Pacific International Conference on Industrial Engineering and Operations Management