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Dewi Sekar Arum

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Telkom University

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Customer Satisfaction as a Mediator (Intervening Variable) On the Effect of Product Quality and Service Quality on Customer Loyalty Sidjicoffee

Dewi Sekar Arum; Marheni Eka Saputri; Mahendra Fakhri & Anita Silvianita

12th Annual International Conference on Industrial Engineering and Operations Management

Publication Year: 2022

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