IEOM Index

Showing 1 of 1

Customer Satisfaction as a Mediator (Intervening Variable) On the Effect of Product Quality and Service Quality on Customer Loyalty Sidjicoffee

Dewi Sekar Arum Telkom University

Marheni Eka Saputri

Mahendra Fakhri Telkom University

Anita Silvianita Telkom University

Modeling and Simulation 2022

12th Annual International Conference on Industrial Engineering and Operations Management