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Assessing E-Customer Loyalty in Relation to Customer Satisfaction during COVID-19 Pandemic using M-S-Qual Model

Mary Ann Pimentel Adamson University

Jlord Jeus Czar Ramiterre Adamson University

Venusmar Quevedo Adamson University

Sheila Carungay Adamson University

E-Business and E-Commerce 2022

3rd Asia Pacific International Conference on Industrial Engineering and Operations Management