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Annisa Nurul Fitriani

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The Effect of e-service quality, e-service satisfaction, on e-service loyalty of Indonesian E-commerce using SEM-PLS Methodology

Annisa Nurul Fitriani; MAHIR PRADANA; Budi Rustandi Kartawinata & Tri Indra Wijaksana

7th North American International Conference on Industrial Engineering and Operations Management

Publication Year: 2022

Abstract PDF