IEOM Index

Showing 1 of 1

The Effect of e-service quality, e-service satisfaction, on e-service loyalty of Indonesian E-commerce using SEM-PLS Methodology

Annisa Nurul Fitriani

MAHIR PRADANA Telkom University

Budi Rustandi Kartawinata Telkom University

Tri Indra Wijaksana

Undergraduate Student Paper Competition 2022

7th North American International Conference on Industrial Engineering and Operations Management