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Charlene H. Ballad

Affiliation

Technological Institute of the Philippines – Manila

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Comparative Mental Workload Assessment of Work Arrangements for Call Center Agents

Charlene H. Ballad; Sheeno Dasmarinas; John Margel Otalla; Rhea Perez; Maria Louise Valenzuela & Janina Elyse Reyes

1st Australian International Conference on Industrial Engineering and Operations Management

Publication Year: 2022

Abstract PDF