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Mr. Gianmarco Vargas-Ramírez

1 article
Peru Universidad de Lima
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PROPOSAL TO IMPROVE EFFICIENCY IN THE CUSTOMER SERVICE PROCESS THROUGH THE USE OF ERP AND IA IN A SERVICE COMPANY
Gianmarco Vargas-Ramírez Universidad de Lima
Luis Solorzano-Rosales Universidad de Lima
Alberto Enrique Flores Pérez Universidad de Lima
2024
5th Asia Pacific Conference on Industrial Engineering and Operations Management