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Mr. Houssam El Ouaid

1 article
Canada Université du Québec à Rimouski
Publications by Year
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Data Driven Approach to Achieve Operational Excellence: A Case Study of a City Call Center
Houssam El Ouaid Université du Québec à Rimouski
Hamza Guessab Université du Québec à Rimouski
Loubna Benabbou UQAR
Raul Flores
+1 more
2026
16th International Conference on Industrial Engineering and Operations Management