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Leanne Dominique Loto

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Mapua University

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SERVQUAL Model Application: Integration of AHP, Prioritization Matrix, and QFD in Assessing Various Delivery Courier Services in the Philippines

Kianna Denise Villapando; Alliah Jane Agunos; Anthony Sanchez; Leanne Dominique Loto & Rianina Borres

4th European International Conference on Industrial Engineering and Operations Management

Publication Year: 2021

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