Investigating the Role of Tangible, Reliability, Responsiveness, Assurance, and Empathy to Consumer's Satisfaction: A Shoe Care Industry in a Covid-19 Pandemic Period
MN
Martin Setya Nugroho
BINUS University
RK
Riesta Devi Kumalasari
BINUS University
SP
Satria Fadil Persada
BINUS University
FA
Fleuri Paramita Aprianti
BINUS University
+1 more
Industrial Management
2022
3rd Asia Pacific International Conference on Industrial Engineering and Operations Management
