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Local Government Public Service Quality Innovation in Bengkulu City: A Case Study of SAMSAT VIRTU Application

Novliza Eka Patrisia Faculty of Social and Political Sciences, Universitas Diponegoro

Jumadil Saputra Universiti Malaysia Terengganu

Hardi Warsono Universitas Diponegoro

Augustin Rina Herawati Uiversitas Diponegoro

Case Studies 2021

6th North American International Conference on Industrial Engineering and Operations Management