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Mr. Imam Santoso

1 article
Indonesia Binus Business School
25 H-Index
2542 Citations
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Service Recovery in Online Travel Agencies During COVID-19 Pandemic
Marcella Stephanie Lawu Binus Business School
Imam Santoso Binus Business School
Raden Mas Asbudiutomo Binus Business School
Willy Gunadi Bina Nusantara University
Modeling and Simulation 2022
12th Annual International Conference on Industrial Engineering and Operations Management